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Revenue Cycle Management Services

eNoah HIPAA ISO GLBA Compliant

Revenue Cycle Management Services (RCM)

In general, billing companies face many challenges with their clients due to the shortage of skill sets and domain expertise resulting in outstanding revenues and chaotic revenue cycle management.
eNoah provides a wide range of services in health care RCM to physician groups and hospitals

A customer-focused Revenue Cycle Management partner with over a decade of experience delighting clients, eNoah offers unique engagement models that fit your specific needs.

Our team of competent & experienced specialists strives hard to deliver great quality in a timely & consistent manner. eNoah is HIPAA compliant & ISO 27001 Certified.

Revenue Cycle Management process

Value Proposition

With years of productive efficiency under their belts, our teams perform revenue cycle management functions with laser precision, guaranteeing reliable results that allow our partners to achieve sustained growth by focusing on their core business functions and eliminating time and cost waste.

  • RCM specialists with experience in handling diverse specialties
  • Professionals with experience in handling various medical billing applications
  • Experienced AR analysts and denial management specialists
  • Significant savings in process cost
  • Better utilization of client’s high value resources
Improved Profitability

Improved Profitability

Improved Process Efficiency

Improved Process Efficiency

Improved Cash flow

Improved Cash Flow

Reduce Cycle Time

Reduce Cycle Time

Reduce Cost

Reduce Cost

Reduce Cost

Reduce Overhead

eNoah – Your Extended Arm

eNoah - Trusted Revenue Cycle Management Partner
  • HIPAA Compliant

    HIPAA Compliant

  • ISO 27001 Certified

    ISO 27001 Certified

  • GLBA Compliance

    GLBA Compliance

  • 17+ Years of Experience

    17+ Years of Experience

  • 1800+ Employees

    1800+ Employees

  • 20+ Industry Specific Products & Solutions

    20+ Industry Specific Products & Solutions

  • 5 Countries Around the Globe

    5 Countries Around the Globe

  • 15+ Fortune 500 Companies Served

    15+ Fortune 500 Companies Served

eNoah’s Revenue Cycle Management Offerings

Patient Demographic Entry RCM

Patient Demographic Entry

Patient Demography entry is the key to timely reimbursement from Payer. Post completion of appointment at Provider’s office, our team enters the demographic information of the patient accurately in the billing system. In case the patient is already available in system, then our team will cross-check and update the new /missing details. Accurate demographic entry is highly essential in ensuring the success of clean claims submission to the Payer. COB is verified and updated as well.

Implementation models:

  • Receive patient information from clients and billing offices
  • Verify the patient insurance information
  • Enter patient information in the billing system
Insurance Verification Process

Insurance Verification Process

An accurate insurance verification ensures, claim submission to the correct Payer. eNoah Insurance verification team verifies patient’s insurance coverage with Primary, Secondary and Tertiary payers through authorized insurance portals. Information with regards to Non Participating providers, Non Covered services, Deductible limit, Copay /Coinsurance is provided to the Doctor’s office. The billing system is updated with eligibility details like Member ID and Plan specific benefits.

Charge Entry Services

Charge Entry Services

Our medical billing professionals enter charges based on standard medical billing rules pertaining to specialties, insurance carriers, and locations.. The charges are created within the agreed timeframe (generally, a 24 hour turnaround time). Our charge entry team is well trained to work with numerous software packages such as Misys Tiger, AdvancedMd, Practicemate, Practiceadmin, Ezclaim, SequelMed, Medisoft, Medtron, and MD Net.

  • Charges are entered into the client’s medical billing system based on account-specific rules.
  • Pending or held documents are sent to the client for clarification on a pre-determined schedule.
  • Final charges are audited by the quality team and the clean claims are filed.
Electronic Claim Submission - RCM Services

Electronic Claim Submission

A crucial step in the medical billing process is Claims transmission. The claims contain sensitive information including patient data and insurance information. Claims transmission through electronic submission reduces processing delays and ensures high readability.

This guarantees that no claims are rejected due to illegibility. With electronic submission, the carrier confirmation report is also instantaneous, preventing any time delays due to transmission. Tracking claims has also become easier and claims can be corrected to avoid rejection.

Cash Posting - RCM Services

Cash Posting

At eNoah, payments received from patients and insurance companies are posted to the patients’ accounts in the client’s billing system. The posted payments are balanced against the deposit slips to ensure accuracy. We also process electronic posting of payments into the billing software and ensure that the EOB (Explanation of Benefits) files are stored for future reference.

The payment posting team also checks for any underpayment being made to the accounts and moves the accounts to the accounts receivable team for reprocessing.

Denial Management - RCM Services

Denial Management

Denial Management is critical in the process of medical billing. Our dedicated denial management experts execute a thorough analysis of denied and underpaid claims to determine the reason behind the denial or underpayment.

Corrective measures are taken on the basis of the analysis without any time delay, and the claims are re-submitted for acceptance by the insurance provider. After re-submission, the denial management team regularly follows up on the claims with the insurance provider to track status and expedite the payment.

Patient Billing - eNoah RCM Services

Patient Billing

Insurance companies may apply a portion of the allowed amount to patient responsibilities such as Co-Pay, Coinsurance, and Deductibles. Our billing professionals review accounts which have an outstanding balance after insurance payments and print patient receipts in the client system.

As per the client’s requirements, we perform small balance adjustments, bad debt adjustments, sending discount letters, and courtesy adjustments.

Medical Coding Services

Medical Coding Services

Our certified coders provide a key step in the medical billing process, assigning appropriate codes by reviewing the documentation received from the physician’s office. We understand that medical coding is a vital process in medical billing. Proper coding is critical to reducing Insurance denials and increasing revenue. Read more

Electronic Claim Submission - RCM Services

Accounts Receivable Management and Follow Up

Collection of receivable funds, is a challenging task. eNoah employs the industry’s proven and efficient professional and efficient strategies to recover receivables and also excels in converting aged AR receivables into collections through effective follow-up with insurance providers. Dedicated AR callers follow up with patients to get missing patient information by sending emails, notices, or making phone calls.

Our Accounts Receivable management solutions also include the following optional services:

  • Handling of refunds
  • Secondary claims filing
  • Insurance and Patient follow-up
  • Handle appeals for contested claims
  • Generate and mail patient statements
  • Index documents to patient accounts
  • Prepare customized management reports
Contact Us

Get in Touch

  • contactus@enoahisolution.com

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