Operations and Information Technology
Gopi is headquartered in the U.S., where he serves as eNoah’s Program Manager of Business Process Operations and Information Technology Projects, leading both on-site and offshore teams to consistently deliver excellence in IT and BPO projects. Gopi has been an integral part of eNoah since 2008.
Gopi works closely with U.S. clients to address their specific pain points with process and technology solutions that provide thorough business improvement by leveraging innovative, effective methodologies such as data science, automation, and machine learning. Gopi partners with offshore managers to foster effective communication between the client and eNoah’s core business and technology teams.
As an Onsite Program Manager, Gopi plays a key role in ensuring business continuity and exploring business development opportunities. He manages staff augmentation for onsite requirements and works closely with the vendor team.
Highlights: Before his deputation to the U.S., Gopi was a Senior Manager for eNoah iSolutions India PVT Ltd, where he managed multiple industry projects in Business Technology areas. Before joining eNoah, he acted as Subject Matter Expert for Intelenet Global Services and managed U.K. Mortgage Case Assessment and Management.
Gopi has a Masters in Business Administration (Project Management) and Public Administration. He is trained and certified in Agile Scrum Master (CSM) and Scrum Product Owner (CSPO), Robotics Process Automation (RPA), Total Quality Management (TQM). He also holds a green belt certification in Six Sigma.