Quality Assurance and Training
Vijay is a competent and experienced Practice manager, with over 19 years experience in managing multi-disciplinary teams of varying sizes and complex programs. Has the ability to build strong relationships with all stakeholders and to turn proposals into reality. Especially successful in management roles that demand rigor, a high level of drive, dedication and a focus on delivering business outcomes through the use of methodologies.
He is a Lean Six Sigma Black Belt certified professional.
Before joining eNoah, Vijay worked with Sitel and spear headed Inbound / Outbound Voice, Chat, Email and Back office processes for one of the biggest Canadian telecommunications company.