Application Management Services

  • AMS provides with a purpose to drive down the cost
  • The pool of resources to handle all complexities
  • Ticketing system and maintaining KB
  • Application support, customization, enhancement, and DBA
  • Incident Aging, SLA and Productivity improvement

Generally, maintaining a pool of QAD Consultants to manage your application for internal support can adversely influence your capacity and bandwidth to deliver strategic value to your customers. We are very happy to handle your enterprise application on your behalf on a cost-effective engagement model.

Our consultants have experience ranging from 6 to 20 years. Most of our consultants are product and technical certified and have global customer handling experience providing 24/7 support.

Our support and deliveries are made with SLA consistently.

AMS-Infographic
AMS-Deliverables

Our AMS Services

  1. Troubleshooting warnings and errors on existing customizations
  2. Bug Fixing
  3. The support team can handle various types of programs like Maintenance, Report, Inquiries, Data Extract, CIM Upload, QAD Reporting Framework, etc.,
  4. Retrofitting the codes for the patch upgrade/installation
  5. Requirement gathering (on-site / offshore)
  6. Documentation for the deliverables