Privacy Policy

eNoah (associate, subsidiary companies are collectively referred as “eNoah”) values and is firmly committed to your privacy. This Privacy Policy explains data collection and governance: what information is gathered from your visit to eNoah websites and through eNoah services engagement, and how such information may be used. eNoah reviews this Privacy Policy at least annually, and whenever there are material changes to our technology, tracking practices or legal obligations. Updates are published on this page with a revised “Last updated” date. Where changes are material, we will provide prominent notice on our website. We encourage periodic reviews of this policy.

Information we may collect

eNoah may collect or receive data from job applicants, business enquiries, or from eNoah customers. eNoah is authorized by its customers to act as their representatives in obtaining information for its customers. eNoah only obtains personal information (PI) when authorized by the individual who is the subject of the personal information. eNoah obtains or collects minimal data as is required for the process or service, this might include but is not limited to identity, contact information, financial, educational qualifications, professional qualifications, health information, biometric information, geolocation details, technical details (IP address, IMEI numbers), emails. eNoah will not contact minors for collecting data, however, if a minor’s data is included as part of an application for a contracted service provided by eNoah, then eNoah may contact the guardian/parent of the minor upon receiving necessary authorization.

Sources of Personal Information

• From our customers or their agents, and their website portal application and customer web application programming interface (or web API).
• From third parties that interact with us in connection with the services we perform.
• From our websites when individuals apply for jobs on our /Careers sections, or when we receive business enquires by email, fax, or chat.

Use of Personal Information

We may use or disclose the personal information collected for one or more of the following intended business purposes:

• To fulfill or meet the reason for which the information is provided.
• To carry out our obligations and enforce our rights arising from any contracts entered into between eNoah and its customers.
• To respond to law enforcement requests and as required by applicable law, court order, statutory requirements, or federal/government regulations.
• As described to customers when retrieving or summarizing personal information.

Obtaining and Sharing Information as per industry-recognized standards

eNoah respects the privacy of individuals while obtaining information for legitimate businesses that can demonstrate an appropriate need for the information. eNoah obtains information ordered by its customers using sources identified by customers – either the subject individual or a reputable source. eNoah obtains and discloses such information pursuant to appropriate written authorizations to gather information for, and disclose it to, its customers for legitimate intended business purposes authorized by law. eNoah handles such information in accordance with Industry recognized security standards, its customers’ directives, written authorization where applicable, eNoah’s contracts with customers, and applicable law. eNoah does not share information obtained for a customer with other customers or third parties without authorization. eNoah may share personal information if legally required (for example, in response to a subpoena, court order, or other legal or federal processes/requirements).

Customers may limit our ability to share any personal information with other companies for servicing and administration purposes based on contracts executed with them.

Security of Data

eNoah has implemented appropriate technical and organizational security measures against unlawful or unauthorized processing of personal data, and against the accidental loss or destruction of, or damage to, personal data.

eNoah has enforced industry standard guidelines, protocols, and controls, as required to ensure the privacy and security of PI when transferring data to mitigate the risks of data transmission over the internet.

eNoah follows all the standard guidelines required to ensure the privacy and security of PI when transferring data to countries and adheres to client contracts with respect to data residency and movement.

eNoah may release information in good faith, in the event that such release is necessary to:

• Comply with statutory, federal, legal, or regulatory requirements.
• Enforce or apply the terms and conditions of this website.
• Protect the rights, property, or safety of eNoah or others.

Data breach notification

eNoah notifies all stakeholders of any personal data breach, except in cases where personal data is confirmed to be difficult to understand.

Legally Compelled Disclosure

eNoah may receive a request or subpoena, judicial demand, or court order (“Demand”) relating to personal data held by eNoah. Any member of staff who receives such a Demand must forward it immediately to the DPO (Data Privacy Officer).

Unless otherwise required by law, eNoah will always pass any request or Demand relating to customer information that eNoah is processing on behalf of the customer directly to that customer.

Retention and Disposal

eNoah will retain information as necessary to fulfill the stated purposes or for a period specifically required by law, regulation, or customer contract. Upon the end of the retention period, the information will be disposed of in a manner that prevents loss, theft, misuse, or unauthorized access.

Opting Out

eNoah collects the subject’s personal information on behalf of its customers. Therefore, if a subject of information desires to opt-out of having the information used for any purpose, the subject should address this with eNoah’s customer when the subject provides the authorization to release information to eNoah’s customer. However, when eNoah makes a direct inquiry of the subject of the information, there is an opportunity presented for the subject to opt-out of providing the information. In these instances, the subject needs to only decline from providing the requested documentation and authorization. In all other instances, eNoah only gathers and discloses the information, pursuant to the subject’s written authorization obtained by eNoah’s customers. Should the data subject of the information decide to Opt-Out after an authorization has been submitted, the data subject must contact eNoah’s customer, with whom the subject has a direct relationship, to discuss the consequences of refusing to allow the collection of the requested information.

Job applicants who may have provided information through emails, websites, or chat sessions may also Opt-out and request data corrections or deletion by contacting the Data Privacy Officer.

Access to Information

Because eNoah is a service provider to other businesses if a data subject wishes to obtain copies of, request to know, request the correction, request deletion, or request a record of disclosure relative to the information obtained by eNoah, the subject should submit the request directly to the business on whose behalf eNoah processed the information.

Job applicants who may have provided information through emails, websites or chat sessions may also Opt-out and request data corrections or deletion by contacting the Data Privacy Officer.

An email request needs to include appropriate identifying information so that we may verify the subject’s identity and should include a description of the request with sufficient detail to allow eNoah to properly understand, evaluate, and respond to it.

You may also reach eNoah Compliance by sending an email to dataprivacyofficer [at] enoahisolution.com

Cookies

eNoah makes use of cookies on websites it owns and operates directly. Cookies are small pieces of data that are stored by the user’s web browser on the user’s hard drive. Cookies are utilized by websites to enhance the user experience and remember information such as user name, language, viewing preferences, shortcut navigation, and other user preferences. eNoah websites use essential cookies to operate the site and to remember your cookie consent choices (for example, the wpconsent_preferences cookie). With your consent, we also use analytics cookies (Google Analytics, deployed through Google Tag Manager) to understand how visitors use our site. [If retained: and advertising-related cookies, such as the Google Ads-linked gac cookie.] Analytics cookies use pseudonymous identifiers and are not anonymous. You can accept, reject or change your preferences at any time through the Cookie Preferences link in the website footer. For a full list of cookies, see our Cookie Policy.

Server and Application Login or Visiting this website

eNoah Web Servers automatically collect Internet Protocol (IP) addresses, which are used solely for reporting demographic information and number of visits, and for communications troubleshooting. User IDs are also recorded to comply with auditing requirements and assist in the investigation of customer-initiated service requests. As eNoah upgrades, enhances, modifies, or maintains its systems, services, and procedures, modifications may be made to this Notice.

Registration

Use of this corporate eNoah portal does not require registration of any kind. However, registration is required for portal applications that access PII. Any data collected is stored on secure servers with periodic backups. Such data will not be given or sold. If registration forms, surveys, or other information collection sources are available from time to time on this website, such sources may request that you give us contact information (such as your name, mailing, and/or e-mail address) and profile data (such as your preferences). eNoah does not sell or lease personal information for monetary consideration. Certain website cookies may count as “sharing” under California law. See the California Privacy Notice below for your rights to opt out.

Link to Third Party Sites

eNoah may establish links to websites that are operated by third parties. eNoah has no control over such websites and does not endorse or accept any responsibility for the contents or use of these websites. In addition, eNoah is not responsible for the content or practices of third-party websites that may be linked to this website. Visitors to such third-party websites should refer to such websites’ respective privacy policies and practices.

California Privacy Notice (CCPA/CPRA)

This section applies to residents of California and supplements the rest of this Privacy Policy. It is provided under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, “CCPA”).

Our role. For information we process on behalf of our customers, eNoah acts as a service provider. Requests about that information should be sent to the relevant customer, as described under “Access to Information” above. This notice covers personal information that eNoah collects directly for its own purposes, for example through our website, enquiry forms, email and job applications.

Categories of personal information collected (preceding 12 months)

Sensitive personal information. eNoah does not collect sensitive personal information through its website for the purpose of inferring characteristics about you. We do not use or disclose sensitive personal information for purposes that would require offering a right to limit.

Sale and sharing. eNoah does not sell personal information for monetary consideration. [If the Google Ads linkage is retained: Some cookies on our website, such as advertising-related Google cookies, may count as “sharing” for cross-context behavioural advertising under the CCPA. In the preceding 12 months, we may have shared identifiers and internet activity information with advertising and analytics providers (such as Google).] We do not knowingly sell or share the personal information of consumers under 16.

Categories of third parties and recipients

• Analytics and tag management providers (e.g. Google Analytics and Google Tag Manager)
• [Advertising partners, if applicable]
• IT, hosting and email service providers acting on our behalf
• Professional advisers and authorities, where required by law

Retention. We keep personal information only as long as needed for the purposes above:

• Enquiry data: [e.g. 24 months from the last interaction]
• Job applicant data: [e.g. 12 months, unless hired]
• Analytics data: [e.g. 14 months, per the Google Analytics setting]

After that, we delete or anonymise the data, unless the law requires us to keep it longer.

Your rights. Subject to verification and legal exceptions, California residents have the right to:

• Know and access the personal information we have collected about them
• Delete their personal information
• Correct inaccurate personal information
• Opt out of the sale or sharing of their personal information
• Limit the use of sensitive personal information (where applicable)
• Not be discriminated against for exercising these rights

How to submit a request

• Email: dataprivacyofficer@enoahisolution.com
• Online: [Do Not Sell or Share My Personal Information page link]
• Cookie choices: the Cookie Preferences / Do Not Sell or Share My Personal Information link in the website footer

We will verify your identity by matching information you provide against information we hold. An authorised agent may submit a request on your behalf if they provide proof of authorisation. We will confirm receipt within 10 business days and respond within 45 calendar days. If needed, we may extend this by a further 45 days with notice.

Global Privacy Control (GPC). eNoah recognises the Global Privacy Control signal. When your browser sends a GPC signal, we treat it as a valid request to opt out of the sale or sharing of personal information for that browser, and we apply it automatically.

Changes to this notice. We review this notice at least every 12 months. The “Last updated” date at the top of this policy shows the latest revision.

Questions

Please address questions regarding eNoah’s privacy notice to dataprivacyofficer@enoahisolution.com