Medical Record Retrieval

Medical Record Retrieval Services (APS Retrieval)

Retrieving APS medical records is a notoriously cumbersome task that consumes companies’ time, labor, and financial resources. As a leading medical record retrieval company, eNoah offers fast and dependable APS retrieval service, freeing your resources to devote their attention to core tasks.

Our experts have painstakingly developed a time-tested and foolproof method of speedy and effective communication with medical records custodians at hospitals, clinics, and physicians’ offices. This method dramatically expedites the entire medical records retrieval process, ensuring quick turnaround times without compromising accuracy. Our thorough review process authenticates every detail of the request and matches it to the medical records received.

Because of new technological developments and increasingly stringent security measures, confidential data needs to be in safe hands. In accordance with the regulatory guidelines of PHI and HIPAA privacy rules, eNoah holds to the highest standards of certification to ensure privacy that satisfies even the most demanding clients.

We have developed a structured, streamlined, cost-effective, technology-driven solution to address all of your APS Medical Record Retrieval challenges, increasing your overall business efficiency.

Talk to Our Experts

Lacy Witte

Vice President - APS Retrieval Operations

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Alexandria Maughan

Manager, APS Retrieval Operations

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Jennifer Cejka

Manager, Record Retrieval Operations

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Nicole Chatham

Manager, Record Retrieval Operations

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Why eNoah?

Our team of experienced and well-trained medical record retrieval professionals is ready to assist your office by obtaining all types of medical records, including attending physician statements (APS).

secure medical records

HIPAA & ISO 27001 Compliant

Electronic Records

Electronic Records

10-Day Turn Around Time

10-Day Turn Around Time

Access Medical Records Anytime

Access Anytime

Medical Records Storage

Medical Records Storage

Real-time Dashboards for Records Retrieval

Real-Time Dashboards

eNoah’s Unique Value Propositions

Our solution to address all your APS Medical Record Retrieval challenges is structured, cost-effective, and technology-driven, promising to increase your overall business efficiency.

Cost Effective, Quick, and Efficient Medical Records Retrieval

Cost-Effective, Experienced, and Efficient

  • Our highly skilled, trained, and experienced professionals think on their feet to present alternatives and solutions for rapid record retrieval. In the last 11 years, we have retrieved nearly one million records. Fueled by our impeccable track record with APS Medical Record Retrieval, our business is expanding exponentially.
  • Best-in-business fee negotiation skills
  • Competitive, affordable cost
High Quality, Reliable Service for Records Retrieval

Reliable Service and High Quality

  • We are committed to creating a positive customer experience by providing a consolidated operational environment and setting superior service-level expectations.
  • We systematically track performance against established norms to ensure reliability and improve operational efficiency with proprietary tools and methodologies.
  • Adherence to HIPAA compliance and PHI policies: eNoah is HIPAA and TUV Rheinland ISO 27001 certified.
Technology Innovation Records Retrieval

Technology-Driven Solution

  • Our proprietary Medical Record Retrieval Tool reduces paper transactions, cuts down processing time, and provides the real-time status of each request.
Nationwide Coverage

Nationwide Coverage

  • Our enormous knowledge management database, developed over years of experience, includes addresses and contact details for over 10,000 hospitals and clinics across the US. This dynamic list is constantly updated.

eNoah’s Support Functions

Data Entry & Data Validation

Data Entry & Data Validation

  • Validate data by cross-referencing web request form with database
  • Match patient name on request form to signed HIPAA authorization
  • Locate doctor/facility phone number through web research if necessary

Initial Contact / Verification

  • Verify doctor/facility name, address, and fax number
  • Check requirements for HIPAA/special authorization/LOR/additional documents
  • Establish payment method/negotiation (credit card or check)
  • Verify copy service and turnaround time
Initial Contact Verification
Status & Follow-up for Medical Records

Status & Follow-up

  • Confirm receipt of request/payment
  • Check for additional document/payment
  • Verify turnaround time
  • Update call outcome on client application

Quality Check & Chronological Organization

  • Confirm patient name, DOB, and SSN with request
  • Check image quality and rearrange records if required
  • Stack medical records in chronological order, reverse chronological order, and by document type (first progress notes, then diagnostics, etc.)
Quality Check & Chronological Organization

eNoah Supports You to Best Support Your Customers

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