Privacy Policy

Privacy Policy

eNoah (associate, subsidiary companies are collectively referred as “eNoah”) values and is firmly committed to your privacy. This Privacy Policy explains data collection and governance: what information is gathered from your visit to eNoah websites and through eNoah services engagement, and how such information may be used. eNoah reserves the right to amend this policy from time to time without any notification to any visitor/third party.  However, all policy changes are updated and published in this Privacy Policy Document.  We encourage periodic reviews of this policy.

Information we may collect

eNoah is authorized by its customers to act as their representatives in obtaining information for its customers. eNoah only obtains personal information (PI) when authorized by the individual who is the subject of the personal information.

Sources of Personal Information

  • Directly from our customers or their agents
  • Indirectly from our customers or their agents.
  • Directly and indirectly from our customer website portal application and customer web application programming interface (or web API)
  • From third parties that interact with us in connection with the services we perform.

Use of Personal Information

We may use or disclose the personal information collected for one or more of the following intended business purposes:

  • To fulfill or meet the reason for which the information is provided.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between eNoah and its customers.
  • To respond to law enforcement requests and as required by applicable law, court order, statutory requirements, or federal/government regulations.
  • As described to customer when retrieving or summarizing personal information.

Obtaining and Sharing Information as per industry-recognized standards

eNoah respects the privacy of individuals while obtaining information for legitimate businesses that can demonstrate an appropriate need for the information. eNoah obtains information ordered by its customers using sources identified by customers – either the subject individual or a reputable source. eNoah obtains and discloses such information pursuant to appropriate written authorizations to gather information for, and disclose it to, its customers for legitimate intended business purposes authorized by law. eNoah handles such information in accordance with Industry recognized security standards, its customers’ directives, written authorization where applicable, eNoah’s contracts with customers, and applicable law. eNoah does not share information obtained for a customer with other customers or third parties without authorization. eNoah may share personal information if legally required (for example, in response to a subpoena, court order, or other legal or federal processes/requirements).

Customers may limit our ability to share any personal information with other companies for servicing and administration purposes based on contracts executed with them.

Security of Data

eNoah has implemented appropriate technical and organizational security measures against unlawful or unauthorized processing of personal data, and against the accidental loss or destruction of, or damage to, personal data.

eNoah has enforced industry standard guidelines, protocols, and controls, as required to ensure privacy and security of PI when transferring data to mitigate the risks of data transmission over the internet.

eNoah may release information in good faith, in the event that such release is necessary to

  • Comply with statutory, federal, legal or regulatory requirements.
  • Enforce or apply the terms and conditions of this website.
  • Protect the rights, property, or safety of eNoah or others.

Data breach notification

eNoah notifies all stakeholders of any personal data breach, except in cases where personal data is confirmed to be unintelligible.

Legally Compelled Disclosure

eNoah may receive a request or subpoena, judicial demand, or court order (“Demand”) relating to personal data held by eNoah. Any member of staff who receives such a Demand must forward it immediately to the DPO (Data Privacy Officer).

Unless otherwise required by law, eNoah will always pass any request or Demand relating to customer information that eNoah is processing on behalf of the customer directly to that customer.

Retention and Disposal

eNoah will retain information as necessary to fulfill the stated purposes or for a period specifically required by law, regulation, or customer contract.  Upon the end of the retention period, the information will be disposed of in a manner that prevents loss, theft, misuse, or unauthorized access.

Opting Out

eNoah collects the subject’s personal information on behalf of its customers. Therefore, if a subject of information desires to opt-out of having the information used for any purpose, the subject should address this with eNoah’s customer when the subject provides the authorization to release information to eNoah’s customer. However, when eNoah makes a direct inquiry of the subject of the information, there is an opportunity presented for the subject to opt-out of providing the information. In these instances, the subject needs to only decline from providing the requested documentation and authorization. In all other instances, eNoah only gathers and discloses the information, pursuant to the subject’s written authorization obtained by eNoah’s customers. Should the data subject of the information decide to Opt-Out after an authorization has been submitted, the data subject must contact eNoah’s customer, with whom the subject has the direct relationship, to discuss the consequences of refusing to allow the collection of the requested information.

Access to Information

Because eNoah is a service provider to other businesses if a data subject wishes to obtain copies of, request to know, request deletion, or request a record of disclosure relative to the information obtained by eNoah, the subject should submit the request directly to the business on whose behalf eNoah processed the information.

Should you need assistance identifying the business, send a written request to:

eNoah iSolutions Inc.
6701 Sanger Ave STE 102
Waco, TX 76710

The written request needs to include appropriate identifying information so that we may verify the subject’s identity and should include a description of the request with sufficient detail to allow eNoah to properly understand, evaluate, and respond to it.

You may also reach eNoah Compliance by sending an email to dataprivacyofficer[at]enoahisolution.com

Cookies

eNoah makes use of session cookies on websites it owns and operates directly. Cookies are small pieces of data that are stored by the user’s web browser on the user’s hard drive. Cookies are utilized by websites to enhance the user experience and remember information such as username, language, viewing preferences, shortcut navigation, and other user preferences. eNoah operated websites do not save username, language, viewing preferences, shortcut navigation, and other user preferences within a cookie.

Sever and Application Login or Visiting this website

eNoah Web Servers automatically collect Internet Protocol (IP) addresses, which are used solely for reporting demographic information and number of visits, and for communications troubleshooting.  User IDs are also recorded to comply with auditing requirements and assist in the investigation of customer-initiated service requests. As eNoah upgrades, enhances, modifies, or maintains its systems, services and procedures, modifications may be made to this Notice.

Registration

Use of this corporate eNoah portal does not require registration of any kind. However, registration is required for portal applications that access PII. Any data collected is stored on secure servers with periodic backups. Such data will not be given or sold. If registration forms, surveys, or other information collection sources are available from time to time on this website, such sources may request that you give us contact information (such as your name, mailing and/or e-mail address) and profile data (such as your preferences). Personally identifiable information (PII) is never sold or leased to any third parties.

Link to Third Party Sites

eNoah may establish links to websites that are operated by third parties. eNoah has no control over such websites and does not endorse or accept any responsibility for the contents or use of these websites. In addition, eNoah is not responsible for the content or practices of third-party websites that may be linked to this website. Visitors to such third-party websites should refer to such websites’ respective privacy policies and practices.

Questions

Please address questions regarding eNoah’s privacy notice to dataprivacyofficer[at]enoahisolution.com

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