Overview
eNoah jointly with Partner successfully migrated Finance & Accounting Services for an international auto manufacturer based out of Europe.
Challenges
- Business criticality of the Purchase to Payables process – Total payout $ 10 billion USD
- Change of ownership compelled the auto manufacturer to move its finance & accounting and procurement services from their current provider
- Penal interest for delay in payment: This demanded ruthless execution of purchase to payables process to avoid interest and penalties.
- Policy Disparity: Transition and Migration from captive-shared services to third party had its own intrinsic issues like policy disparity, data sharing and server connectivity
- Nature of work stream activities: Daily, weekly, ad-hoc and monthly activities, data entry & complex transaction processing
- Use of SAP R3 along with legacy interfaces by client called for System & product expertise from new service provider
- Change in System: Migration of Intercompany process from QAD-MFGPRO to SAP R3 and tackling backlogs and mismatches
Our Solution
- eNoah’s in depth understanding of Auto industry helped in identifying potential pits falls during migration
- Prior experience in handling such large engagements with shared services center helped in designing a good transition plan.
- A transition team comprising of seasoned resources ensured service continuity with minimum disruption to the client’s management bandwidth
Key Benefits
- Cost savings to client on outsourcing without compromising on quality of delivery
- No disruption in business when there was a change in ownership
- Smooth transition ensured business continuity and avoided interest penalty
- Timely & Customised Dash board ensured the Senior Management to manage the budget effectively
Achievement
- Client expanded their service beyond the originally agreed geography because of superior service