Overview
eNoah offers fast and dependable APS Record Retrieval services, thereby speeding up the entire Life Insurance process cycle.
Challenges
- Retrieving APS medical records is the most time consuming, costly and cumbersome task for every BGA.
- Keeping best & least turn around time (TAT) is critical to win and maintain the sale
- Coming up with the technological advancements in the industry and implementing cutting edge technology for sustainability
- Quick scalability and adaptability to work with any client CRM and work environment to deliver the desired results
Our Solution
- eNoah’s in depth knowledge and 14+ years industry experience helped us to provide customized solutions to meet client expectation
- Provided integrated BPO & IT solutions for every stage in the APS Retrieval process cycle
- Provided cost effective pricing model to cater to the need of the customer
- Effective Fee negotiation and finding out less expensive yet quick modes to receive the records
Key Benefits
- Client expressed their satisfaction & trust on delivery and encouraged eNoah to take additional responsibilities on handling sensitive services
- Delivering same day closures above 25% and TAT around 7 days
- Extending services beyond APS Retrieval – such as Summarization, Case Management etc.