Summarization and Retrieval for Medical Exam Management Company

Overview

eNoah successfully implemented ICD 10 coding, medical record retrieval and summarization for a Medical Exam Management company working for Hospitals and Insurance Cos at Waco USA

Challenges

High Turn around time to retrieve medical records and summarize it for underwriters in short time
Absence of skilled underwriters in the Industry
Psychiatric medical records and hand written records were hard to understand and summarize
Quality of summarized reports were inconsistent
Lot of rejections from Insurance Company

Our Solution

Deployed an onshore underwriter and a team at Off shore office to ensure smooth transition
eNoah employed experienced , multi specialty Physiotherapists, Nurses, Pharmacists to summarize medical records with a TAT of 24 hours
eNoah set up a back office team to coordinate with Hospitals to get medical records of patients within 7 business days to speed up underwriting process

Key Benefits

Client were able to prepare summary reports with ICD 10 codes that improved policy approvals of patients
Seamless transition ensured business continuity and support with onshore – off shore model
Cost savings to client on outsourcing without compromising on quality of delivery.

Key Differentiators

eNoah’s well defined training methodology and work flow tools like e-Touch, e-Smart, e-eXtracter helped eNoah team to quickly take up this assignment
Medically qualified staff with specialization in Insurance knowledge helped eNoah to scale up very quickly to meet client requirements

To know more about our service offering...

Click Here

Download Full Case Study

Client Feedback

Balu and the team at eNoah are really great to work with. They are very responsive and always ready to help out with a positive attitude. My personal experience with eNoah has been nothing less than...

Senior Director, QAD Consulting, North America

eNoah is easy to work with. Balu, you and your team are very supportive and willing to help us as your clients attain success!

Director of Informatics,

Working with eNoah continues to be a very satisfying experience. In this age of constant change eNoah has repeatedly stepped up, accepted the changes, consisting of a very short implementation period...

Chief Title Officer, Boston National Title Agency

Your well deserved success reflects your dedication, commitment, perseverance and hard work. I am confident that this is only the beginning and eNoah will soon be recognized as a pioneering leader in...

Director, India Global Resource Center, QAD India

I have enjoyed working with eNoah. Your staff provides excellent customer service and is quick to implement any changes that the QPE department requests. Any issues that are communicated are handled...

Examination Management Services, Inc, USA

I must say that working with eNoah has been and continues to be an enjoyable experience. The eNoah staff are professional, knowledgeable, motivated and very responsive. I am certain that eNoah will...

President, Synev,USA

It has truly been a remarkable experience for ExamOne to become partners with you on this journey.The relationships I have acquired with so many of you I will treasure forever. You go above and beyond...

APS Supervisor, Quest Diagnostics Company, USA

We began to outsource our APS work only after many other attempts elsewhere to improve our performance and finance had failed. We carefully reviewed many BPO companies before deciding on eNoah. Our...

Director, Quest Diagnostics,USA

We here at Fasano Associates have been extremely pleased with the professionalism and great work we have received from eNoah. It has been a pleasure working with you and your people, and we look...

President, Fasano Associates - Underwriting Central,USA

It is never easy to start a business on your own and build it to a level that you feel proud of. You and your partners have done this, so you must feel legitimately proud. I wish you all the best in...

Accreditation / Certifications

Summarization and Retrieval for Medical Exam Management Company

Overview

Challenges

Our Solution

Key Benefits

Key Differentiators

To know more about our service offering...

Client Feedback

Senior Director, QAD Consulting, North America

Director of Informatics,

Chief Title Officer, Boston National Title Agency

Director, India Global Resource Center, QAD India

Examination Management Services, Inc, USA

President, Synev,USA

APS Supervisor, Quest Diagnostics Company, USA

Director, Quest Diagnostics,USA

President, Fasano Associates - Underwriting Central,USA

Manpower, Inc

Quick Links

Products

Contact Us

Accreditation / Certifications

Get in Touch

Accreditation / Certifications

Overview

Challenges

Our Solution

Key Benefits

Key Differentiators

To know more about our service offering...

Client Feedback

Quick Links

Products

Contact Us

Accreditation / Certifications

Connect with Us

Get in Touch

eNoah is here to help during this time of crisis.

We are ready to support your team with flexible staffing. Contact us to learn more.