APS Medical Summarization for a Global Auto Giant

Challenges

Company contesting case within time limits set by the court

TURN AROUND TIME

• Handling 150,000 pages of medical records within three months.
• Interpretation of medical records to support legal issues.

LITIGATION

• To provide data acceptable to Attorneys.
• To correct the Misrepresentation of Medical data

REGULATIONS

• Data Privacy due to the involvement of health records.

IT

• Lack of analytical tools to emphasize the data on the case.
• Transparency in providing status on summary

THE NEED

It was a Class Action Lawsuit to:

• Differentiate between pre-existing disease Vs toxic dump-induced disease
• Fulfill Dynamic requirements from the Attorneys based on the case proceedings

THE EXPECTATIONS

• The entire defense of the case had to be carried out within the time limits set by the court
• Confidentiality & Security had to be ensured to protect Patient Health information
• The client sought status updates at timely intervals

Our Solution

• Identified manpower with legal and medical skill sets to execute the assignment
• Quick deployment of resources
• 24/7 support to meet deadlines
• Designed framework and developed an analytical tool to capture information in the manner required by the attorneys
• Customized IT solutions to standardize the process and to eliminate errors
• Provided Web applications to give Real Time visibility to the client

Key Benefits

• Unique blend of medical and legal expertise was instrumental in providing information highlighting the pre-existing disease conditions of the plaintiff
• Helped Client reduce financial risk by focusing on claimed conditions –for example, whether they were scientifically and medically consistent with known health effects of exposure to toxic gas from the dump yard
• Ensured that the Client’s attorneys were able to meet the deadlines set by the court for submission of legal documents
• Adherence to Strict Quality standards and Audit schedules ensured quality and reliability of data
• Round the clock Real Time access helped the client track updated status on the summary 24/7
• 100% Accuracy maintained by our team of experts in the entire process cycle facilitated positive results for the client.