HomeCase StudiesOnline Ticket Booking Portal for one of the leading cinemas in Australia, New Zealand and United States
Online Ticket Booking Portal for one of the leading cinemas in Australia, New Zealand and United States
Overview
eNoah has designed and developed an online ticket booking portal for one of the leading groups of cinema chains operating in the United States, Australia, and New Zealand. The portal drives 80-90K visits per day with 250000 tickets booked per month.
Challenges
Business Challenges
Outages at peak times are costly
Multiple countries need to have configurable systems to speed up the process
The volume of data to be handled seamlessly
POS was not supporting the elasticity during peak time which slows down the process which in turn impacts the customer service
Technical Challenges
Ability of Vista application to scale horizontally
Networking complexity with MPLS and POS functionality
Monolithic app with ten years of code
Environment manually built which calls for a lot of maintenance. Require a less maintenance application and environment
Networking setup with peering
The legacy system requires UX UI upgrade and technology upgrade to leverage the current best approach and standards
Our Solution
Robust and scalable solution at peak time load with 99.9% uptime
Elastic design which ensures to manage the cost-efficiently
Rich UI design
Future rich design to meet the Nextgen population
Cross-platform support and secured payment system
Handle multiple data sources for real-time data
Web services for providing data to 3rd party applications
Multiple payment gateway integrations
Mobile website
PCI Compliance
Scalable servers with AWS Serverless architecture using Amazon API Gateway, AWS Lambda functions, and Amazon DynamoDB tables.
Loyalty Integration for Member signup & points redemption based on their purchase
Google Ecommerce Integration for tracking the sales & product performance
Key Benefits
Scalability: Serverless architecture providing easy scalability of servers
User Experience: Mobile first design approach providing rich user experience.
Reliability: Automatic failure recovery model provides zero to minimal disruption in service.
Security: PCI DSS compatible and zero attacks since migration
Reduced Cost: Cloud Formation scripting & cloud watch alerts help maintain optimal resources to keep the cost minimal
Portability: Easy replication of instances within minutes through scripts
High Availability: 99.99% uptime since migration & high availability of servers even during spike in traffic
Revenue: 30-40% increase in ticket sales and zero revenue leakage
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