Online Ticket Booking Portal for one of the leading cinemas in Australia, New Zealand and United States

Challenges

Business Challenges

• Outages at peak times are costly
• Multiple countries need to have configurable systems to speed up the process
• The volume of data to be handled seamlessly
• POS was not supporting the elasticity during peak time which slows down the process which in turn impacts the customer service

Technical Challenges

• Ability of Vista application to scale horizontally
• Networking complexity with MPLS and POS functionality
• Monolithic app with ten years of code
• Environment manually built which calls for a lot of maintenance. Require a less maintenance application and environment
• Networking setup with peering
• The legacy system requires UX UI upgrade and technology upgrade to leverage the current best approach and standards

Our Solution

• Robust and scalable solution at peak time load with 99.9% uptime
• Elastic design which ensures to manage the cost-efficiently
• Rich UI design
• Future rich design to meet the Nextgen population
• Cross-platform support and secured payment system
• Handle multiple data sources for real-time data
• Web services for providing data to 3rd party applications
• Multiple payment gateway integrations
• Mobile website
• PCI Compliance
• Scalable servers with AWS Serverless architecture using Amazon API Gateway, AWS Lambda functions, and Amazon DynamoDB tables.
• Loyalty Integration for Member signup & points redemption based on their purchase
• Google Ecommerce Integration for tracking the sales & product performance

Key Benefits

• Scalability: Serverless architecture providing easy scalability of servers
• User Experience: Mobile first design approach providing rich user experience.
• Reliability: Automatic failure recovery model provides zero to minimal disruption in service.
• Security: PCI DSS compatible and zero attacks since migration
• Reduced Cost: Cloud Formation scripting & cloud watch alerts help maintain optimal resources to keep the cost minimal
• Portability: Easy replication of instances within minutes through scripts
• High Availability: 99.99% uptime since migration & high availability of servers even during spike in traffic
• Revenue: 30-40% increase in ticket sales and zero revenue leakage