Case Study: US Sales Tax & Use Tax Support

Challenges

• The challenge was to quickly understand various State Sales and Use tax laws, their filing procedures and comply with statutory filing requirements without delays.
• Gather and Process Information on Historical issues on late/ wrong filings, penalty levies spread across all the states

Our Solution

The eNoah management’s excellent professional relationship with the Company helped in ensuring clear segregation of roles and responsibilities between eNoah and the Company’s SSO.

• A state wise calendar was formulated to efficiently handle “On time filing” of returns.
• State Tax Boards were given letters for converting from check payment to EFT mode.
• The job was handled in real time as it involved filing of tax returns and also liaising with Tax authorities.
• eNoah’s team quickly summarized and tabulated the issue of late/wrong filing, penalty waiver etc. across states and took the following steps:
• A dedicated team was finalized and deployed for following up with the state authorities with regard to historical issues.
• An issue tracking sheet was sent at the end of each business day to provide the client visibility on the progress of various cases
• Prompt response/letters were dispatched to the authorities giving reasons for delayed/wrong filings and waivers of penalties were sought.

Key Benefits

• The client was able to entrust the project to eNoah and quickly complete the entire scope of the job without skipping deadlines for statutory payments.
• We facilitated Quick resolution of pending issues with state authorities.
• As always there was Significant cost savings due to off shoring for our client without compromising quality / delivery