Medical Record Retrieval Services (APS Retrieval)
Retrieving APS medical records is a notoriously cumbersome task that consumes companies’ time, labor, and financial resources. As a leading medical record retrieval company, eNoah offers fast and dependable APS retrieval service, freeing your resources to devote their attention to core tasks.
Our experts have painstakingly developed a time-tested and foolproof method of speedy and effective communication with medical records custodians at hospitals, clinics, and physicians’ offices. This method dramatically expedites the entire medical records retrieval process, ensuring quick turnaround times without compromising accuracy. Our thorough review process authenticates every detail of the request and matches it to the medical records received.
Because of new technological developments and increasingly stringent security measures, confidential data needs to be in safe hands. In accordance with the regulatory guidelines of PHI and HIPAA privacy rules, eNoah holds to the highest standards of certification to ensure privacy that satisfies even the most demanding clients.
We have developed a structured, streamlined, cost-effective, technology-driven solution to address all of your APS Medical Record Retrieval challenges, increasing your overall business efficiency.
Medical Record Retrieval
Medical Records Summarization
Case Management Services
Commission Management Services
Licensing and Contracting
Insurance Illustration Support
Policy Owner Services
Inforce Policy Services
Why eNoah?
Our team of experienced and well-trained medical record retrieval professionals is ready to assist your office by obtaining all types of medical records, including attending physician statements (APS).
HIPAA, SOC 2 & ISO 27001 Compliant
Electronic Records
10-Day Turn Around Time
Access Anytime
Medical Records Storage
Real-Time Dashboards
eNoah’s Unique Value Propositions
Our solution to address all your APS Medical Record Retrieval challenges is structured, cost-effective, and technology-driven, promising to increase your overall business efficiency.
Cost-Effective, Experienced, and Efficient
- Our highly skilled, trained, and experienced professionals think on their feet to present alternatives and solutions for rapid record retrieval. In the last 11 years, we have retrieved nearly one million records. Fueled by our impeccable track record with APS Medical Record Retrieval, our business is expanding exponentially.
- Best-in-business fee negotiation skills
- Competitive, affordable cost
Reliable Service and High Quality
- We are committed to creating a positive customer experience by providing a consolidated operational environment and setting superior service-level expectations.
- We systematically track performance against established norms to ensure reliability and improve operational efficiency with proprietary tools and methodologies.
- Adherence to HIPAA compliance and PHI policies: eNoah is HIPAA and TUV Rheinland ISO 27001 certified.
Technology-Driven Solution
- Our proprietary Medical Record Retrieval Tool reduces paper transactions, cuts down processing time, and provides the real-time status of each request.
Nationwide Coverage
- Our enormous knowledge management database, developed over years of experience, includes addresses and contact details for over 10,000 hospitals and clinics across the US. This dynamic list is constantly updated.
eNoah’s Support Functions
Data Entry & Data Validation
- Validate data by cross-referencing web request form with database
- Match patient name on request form to signed HIPAA authorization
- Locate doctor/facility phone number through web research if necessary
Initial Contact / Verification
- Verify doctor/facility name, address, and fax number
- Check requirements for HIPAA/special authorization/LOR/additional documents
- Establish payment method/negotiation (credit card or check)
- Verify copy service and turnaround time
Status & Follow-up
- Confirm receipt of request/payment
- Check for additional document/payment
- Verify turnaround time
- Update call outcome on client application
Quality Check & Chronological Organization
- Confirm patient name, DOB, and SSN with request
- Check image quality and rearrange records if required
- Stack medical records in chronological order, reverse chronological order, and by document type (first progress notes, then diagnostics, etc.)
Medical Record Retrieval Customer Success Stories
eNoah Supports You to Best Support Your Customers
Accreditation / Certifications
eNoah is here to help during this time of crisis.
We have remodeled our IT and back office operations keeping the safety of our employees and security of your data in mind. Set your corona worries aside and bank on us to keep your processes up and running at all times.
